Bagnera, Suzanne

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Bagnera, Suzanne

Positions

Assistant Professor, Chaplin School of Hospitality and Tourism Management , Academic Affairs

sbagnera@fiu.edu

Chaplin School of Hospitality & Tourism Management Website

selected scholarly works & creative activities

Article
- 2023
  
  Endings, freezing, and new beginnings: the return of customer comfort to Massachusetts restaurants following the pandemic. Journal of Hospitality and Tourism Insights. 6:1639-1657.
  Full Text via DOI: 10.1108/JHTI-09-2021-0249 Web of Science: 000809755400001
- 2022
  
  Extended Stay America: HR success amidst the covid-19 pandemic. Journal of Hospitality & Tourism Cases. 10:6-11.
  Full Text via DOI: 10.1177/216499872201000204
Book
- 2020
  
  Human Resource Management in Hospitality Cases
  Full Text via DOI: 10.4324/9781351233316
Other Scholarly Work
- 2021
  
  Legacy Lecturers: A NENA Tradition. Journal of Hospitality and Tourism Research. 853-857.
  Full Text via DOI: 10.1177/10963480211011725 Web of Science: 000650030300001
Thesis Or Dissertation
- An examination of online ratings on hotel performance indicators: An analysis of the Boston hotel market
  Full Text via DOI: 10.31274/etd-180810-5598

full name

Suzanne Bagnera

visualizations

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