Endings, freezing, and new beginnings: the return of customer comfort to Massachusetts restaurants following the pandemic Article

Palabiyik, John Umit, Cronin, Brendan, Bagnera, Suzanne D Markham et al. (2023). Endings, freezing, and new beginnings: the return of customer comfort to Massachusetts restaurants following the pandemic . 6(4), 1639-1657. 10.1108/JHTI-09-2021-0249

cited authors

  • Palabiyik, John Umit; Cronin, Brendan; Bagnera, Suzanne D Markham; Legg, Mark P

authors

publication date

  • September 4, 2023

keywords

  • COVID-19
  • Comfort level
  • Dining experience
  • Hospitality, Leisure, Sport & Tourism
  • INDUSTRY
  • Massachusetts
  • Restaurants
  • Social Sciences
  • Social Sciences - Other Topics
  • Transition

Digital Object Identifier (DOI)

publisher

  • EMERALD GROUP PUBLISHING LTD

start page

  • 1639

end page

  • 1657

volume

  • 6

issue

  • 4