Capability, Quality, and Performance of Offshore IS Vendors: A Theoretical Framework and Empirical Investigation Article

Palvia, Prashant C, King, Ruth C, Xia, Weidong et al. (2010). Capability, Quality, and Performance of Offshore IS Vendors: A Theoretical Framework and Empirical Investigation . Decision Sciences, 41(2), 231-270. 10.1111/j.1540-5915.2010.00268.x

Open Access

cited authors

  • Palvia, Prashant C; King, Ruth C; Xia, Weidong; Palvia, Shailendra C Jain

sustainable development goals

authors

publication date

  • May 1, 2010

published in

keywords

  • Business & Economics
  • COMPETITIVE ADVANTAGE
  • CUSTOMER SATISFACTION
  • CYCLE TIME
  • Contract Management
  • DECISIONS
  • Deliverable Quality
  • INFORMATION-TECHNOLOGY
  • IT Offshoring
  • IT-management Capability
  • MODEL
  • Management
  • OUTSOURCING RELATIONSHIPS
  • PRODUCT QUALITY
  • Partnership Quality
  • Relationship Management
  • SCALE
  • SERVICE QUALITY
  • Service Quality
  • Social Sciences
  • Vendor Performance

Digital Object Identifier (DOI)

start page

  • 231

end page

  • 270

volume

  • 41

issue

  • 2