FIU Discovery

Holding AI-Based Systems Accountable in the Public Sector: A Systematic Review.  PUBLIC PERFORMANCE & MANAGEMENT REVIEW.  48:1389-1422.

Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments.  PUBLIC PERFORMANCE & MANAGEMENT REVIEW.  48:1331-1356.

The Adoption and Implementation of Artificial Intelligence Chatbots in Public Organizations: Evidence from US State Governments.  AMERICAN REVIEW OF PUBLIC ADMINISTRATION.  54:255-270.

Characterizing technology affordances, constraints, and coping strategies for information dissemination to the public: Insights from emergency messaging in US local governments.  GOVERNMENT INFORMATION QUARTERLY.  41.

Smart City Results and Sustainability: Current Progress and Emergent Opportunities for Future Research

Understanding social sustainability for smart cities: The importance of inclusion, equity, and citizen participation as both inputs and long-term outcomes

Digital governance in Mongolia and Taiwan: A gender perspective.  INFORMATION POLITY.  26:193-210.

Unveiling the linkages between political regimes, open data performance, and anti-corruption outcomes: a cross-national comparative study.  175-192.

Harnessing Technology for Effective Emergency Communication: A Participatory Design Perspective.  443-452.

Enabling Effective Emergency Message Writing through Technology: A Participatory Design Approach

Understanding Cross-Boundary Information Sharing in Emergency Management: Insights from Public Alert and Warning Messages in US Local Governments.  486-495.

Cross-Boundary Information Sharing Flows in Emergency Management: Proposing a Conceptual Framework.  410-415.