How Consumers Evaluate Human, AI, and Hybrid Therapists: Psychological Pathways to Expected Service Satisfaction Article

Haderlie Jr, Todd C, Sewak, Sphurti, Sen, Sandipan et al. (2026). How Consumers Evaluate Human, AI, and Hybrid Therapists: Psychological Pathways to Expected Service Satisfaction . JOURNAL OF CONSUMER AFFAIRS, 60(2), 10.1111/joca.70061

cited authors

  • Haderlie Jr, Todd C; Sewak, Sphurti; Sen, Sandipan; Miyazaki, Anthony D

authors

publication date

  • May 26, 2026

published in

keywords

  • Business
  • Business & Economics
  • CUSTOMERS
  • Economics
  • MODEL
  • Social Sciences

Digital Object Identifier (DOI)

publisher

  • WILEY

volume

  • 60

issue

  • 2