Robots behind the bar: senior patrons' perspectives on automated bartending experience Article

Li, Jing, Bai, Mabel, Cain, Lisa Nicole. (2026). Robots behind the bar: senior patrons' perspectives on automated bartending experience . JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY, 17(1), 133-153. 10.1108/JHTT-10-2024-0664

cited authors

  • Li, Jing; Bai, Mabel; Cain, Lisa Nicole

authors

publication date

  • January 13, 2026

published in

keywords

  • (sic)(sic)(sic)(sic)(sic)(sic)(sic),(sic)(sic)(sic)(sic)(sic)(sic)(sic),(sic)(sic)(sic)(sic),(sic)(sic)(sic)(sic)(sic)
  • ACCEPTANCE
  • CONSUMPTION
  • Hospitality, Leisure, Sport & Tourism
  • Perceived value
  • Robotic service quality
  • SERVICE ROBOTS
  • Senior consumer behavior
  • Social Sciences
  • Social Sciences - Other Topics
  • Subjective well-being
  • TOURISTS

Digital Object Identifier (DOI)

publisher

  • EMERALD GROUP PUBLISHING LTD

start page

  • 133

end page

  • 153

volume

  • 17

issue

  • 1