Generating insult from injury: Receiving self improvement gifts causes negative word of mouth Article

Chapman, Linnea M, Reshadi, Farnoush. (2025). Generating insult from injury: Receiving self improvement gifts causes negative word of mouth . JOURNAL OF RETAILING, 101(3), 366-381. 10.1016/j.jretai.2025.04.005

cited authors

  • Chapman, Linnea M; Reshadi, Farnoush

authors

publication date

  • September 1, 2025

published in

keywords

  • Business
  • Business & Economics
  • COMMUNICATION
  • CONSEQUENCES
  • CONSUMER
  • EXCHANGES
  • Gift giving
  • HURT FEELINGS
  • Hurt feelings
  • LOVE
  • Self improvement products
  • Social Sciences
  • Word of mouth

Digital Object Identifier (DOI)

publisher

  • ELSEVIER SCIENCE INC

start page

  • 366

end page

  • 381

volume

  • 101

issue

  • 3