Investigating OTA employees' double-edged perceptions of ChatGPT: The moderating role of organizational support Article

Lu, Lan, Zhao, Jinlin, Chen, Haoran. (2024). Investigating OTA employees' double-edged perceptions of ChatGPT: The moderating role of organizational support . INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 120 10.1016/j.ijhm.2024.103753

International Collaboration

cited authors

  • Lu, Lan; Zhao, Jinlin; Chen, Haoran

authors

publication date

  • July 1, 2024

keywords

  • ARTIFICIAL-INTELLIGENCE
  • AUTOMATION
  • CONSERVATION
  • Hospitality, Leisure, Sport & Tourism
  • Job insecurity
  • Organizational support
  • PUBLIC ACCEPTANCE
  • Perceived benefits
  • Perceived risk
  • RESOURCES
  • SELF
  • STRESS
  • Social Sciences
  • Social Sciences - Other Topics
  • TECHNOLOGY
  • Turnover intention
  • WORK

Digital Object Identifier (DOI)

publisher

  • ELSEVIER SCI LTD

volume

  • 120