Efficient Dynamic Methods for Predictive Action Strategy Optimization for Risk Driven Multi-channel Communication Conference

Agarwal, Arvind, Gnanasambandam, Nathan. (2014). Efficient Dynamic Methods for Predictive Action Strategy Optimization for Risk Driven Multi-channel Communication . 552-559. 10.1109/SCC.2014.78

cited authors

  • Agarwal, Arvind; Gnanasambandam, Nathan

sustainable development goals

authors

date/time interval

  • June 27, 2014 -

publication date

  • January 1, 2014

keywords

  • CALL CENTER
  • COUNTRY RISK
  • Computer Science
  • Computer Science, Theory & Methods
  • Engineering
  • Engineering, Electrical & Electronic
  • PERSPECTIVE
  • Science & Technology
  • Technology
  • call center
  • risk prediction
  • strategic planning

Location

  • AK, Anchorage

Digital Object Identifier (DOI)

Conference

  • 11th IEEE International Conference on Services Computing (SCC)

publisher

  • IEEE

start page

  • 552

end page

  • 559