Appraising emotion work: Determining whether emotional labor is valued in government jobs
Article
Mastracci, SH, Newman, MA, Guy, ME. (2006). Appraising emotion work: Determining whether emotional labor is valued in government jobs
. AMERICAN REVIEW OF PUBLIC ADMINISTRATION, 36(2), 123-138. 10.1177/0275074005280642
Mastracci, SH, Newman, MA, Guy, ME. (2006). Appraising emotion work: Determining whether emotional labor is valued in government jobs
. AMERICAN REVIEW OF PUBLIC ADMINISTRATION, 36(2), 123-138. 10.1177/0275074005280642