From sci-fi to sci-fact: the state of robotics and AI in the hospitality industry Article

Cain, Lisa Nicole, Thomas, John H, Alonso, Miguel. (2019). From sci-fi to sci-fact: the state of robotics and AI in the hospitality industry . JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY, 10(4), 624-650. 10.1108/JHTT-07-2018-0066

cited authors

  • Cain, Lisa Nicole; Thomas, John H; Alonso, Miguel

publication date

  • November 27, 2019

keywords

  • ANIMACY
  • Artificial intelligence (AI)
  • CHALLENGES
  • FUTURE
  • Hospitality technology
  • Hospitality, Leisure, Sport & Tourism
  • INTELLIGENCE
  • Literature review
  • MANAGEMENT
  • QUALITY
  • Robotics
  • SERVICE
  • SPECIAL-ISSUE
  • Social Sciences
  • Social Sciences - Other Topics
  • TECHNOLOGY
  • TOURISM

Digital Object Identifier (DOI)

publisher

  • EMERALD GROUP PUBLISHING LTD

start page

  • 624

end page

  • 650

volume

  • 10

issue

  • 4