Lassar, WM, Manolis, C, Winsor, RD. (2000). Service quality perspectives and satisfaction in private banking
.
18(4), 181-199. 10.1108/02652320010349067
Lassar, WM, Manolis, C, Winsor, RD. (2000). Service quality perspectives and satisfaction in private banking
. 18(4), 181-199. 10.1108/02652320010349067