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Rauseo, Nancy A
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Scholarly & Creative Works
selected scholarly works & creative activities
Article
2006
Leveraging crm for sales: The role of organizational capabilities in successful crm implementation
Full Text via DOI:
10.2753/PSS0885-3134260104
Review
2005
Building an enterprise process view using cognitive mapping
. 63-74.
Full Text via DOI:
10.1108/14637150510578737
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Nancy
Rauseo
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