Rauseo, Nancy

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Rauseo, Nancy

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Scholarly & Creative Works

selected scholarly works & creative activities

Article
- 2006
  
  Leveraging crm for sales: The role of organizational capabilities in successful crm implementation. Journal of Personal Selling and Sales Management. 26:39-53.
  Full Text via DOI: 10.2753/PSS0885-3134260104
Review
- 2005
  
  Building an enterprise process view using cognitive mapping. Business Process Management Journal. 63-74.
  Full Text via DOI: 10.1108/14637150510578737

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