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Oh, Dongyun
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Assistant Professor
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Chaplin School of Hospitality and Tourism Management
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Scholarly & Creative Works
Scholarly & Creative Works
selected scholarly works & creative activities
Article
2019
A holistic view of the service experience at coffee franchises: A cross-cultural study
.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
. 82:68-81.
Full Text via DOI:
10.1016/j.ijhm.2019.03.022
Web of Science:
000494883100035
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