Sharing knowledge Article

Marks, P, Polak, P, McCoy, S et al. (2008). Sharing knowledge . COMMUNICATIONS OF THE ACM, 51(2), 60-65. 10.1145/1314215.1314226

cited authors

  • Marks, P; Polak, P; McCoy, S; Galletta, D

authors

abstract

  • Knowledge management system (KMS) have taken on a prominent role in both information systems research and practice. Knowledge in a KMS can be considered to be a public good, an asset available to all members of a community or organization regardless of whether the members contributed to its constitution. It is expected that pro-social individual will contribute more knowledge to a KMS than pro-self individuals. The knowledge sharing in organizations can be encouraged by management's reminders of importance of the goal, as well as reminders about rivals. It is also important for organizations to hire personnel with pro-social traits if they want to depend on them to share. This builds on previous literature that identifies important organizational cultural variables as important elements in knowledge sharing.

publication date

  • January 1, 2008

published in

Digital Object Identifier (DOI)

start page

  • 60

end page

  • 65

volume

  • 51

issue

  • 2