Citizen-Centric Approaches to AI in Government Programs: Lessons From Experimental Studies Article

Johnson, Donavon. (2026). Citizen-Centric Approaches to AI in Government Programs: Lessons From Experimental Studies . PUBLIC ADMINISTRATION REVIEW, 86(4), 982-1000. 10.1111/puar.70077

Open Access

cited authors

  • Johnson, Donavon

authors

publication date

  • July 1, 2026

published in

keywords

  • ACCEPTANCE
  • ADMINISTRATIVE BURDEN
  • ADOPTION
  • ARTIFICIAL-INTELLIGENCE
  • ATTITUDES
  • PERSONAL INFORMATION
  • PRIVACY
  • Public Administration
  • SERVICES
  • SUPPORT
  • Social Sciences
  • TECHNOLOGY
  • administrative burden
  • artificial intelligence
  • public service delivery

Digital Object Identifier (DOI)

publisher

  • WILEY

start page

  • 982

end page

  • 1000

volume

  • 86

issue

  • 4