To Claim or Not To Claim? Hidden Costs of Business Page Claiming Article

Lee, Jong Youl, Lysyakov, Mikhail, Rui, Huaxia. (2025). To Claim or Not To Claim? Hidden Costs of Business Page Claiming . INFORMATION SYSTEMS RESEARCH, 10.1287/isre.2024.1305

cited authors

  • Lee, Jong Youl; Lysyakov, Mikhail; Rui, Huaxia

authors

publication date

  • November 14, 2025

published in

keywords

  • Business & Economics
  • CONSUMERS
  • ENGAGEMENT
  • IMPACT
  • Information Science & Library Science
  • Management
  • ONLINE REVIEWS
  • QUALITY
  • RESPONSES
  • SOCIAL MEDIA
  • Science & Technology
  • Social Sciences
  • Technology
  • business page claiming
  • digital platforms
  • local businesses
  • online reviews

Digital Object Identifier (DOI)

publisher

  • INFORMS