Creating public value: a partial least squares structural equation model for the Portuguese Armed Forces performance
Article
Gomes, PJ. (2025). Creating public value: a partial least squares structural equation model for the Portuguese Armed Forces performance
. 15(2), 259-274. 10.1504/IJPSPM.2025.144432
Gomes, PJ. (2025). Creating public value: a partial least squares structural equation model for the Portuguese Armed Forces performance
. 15(2), 259-274. 10.1504/IJPSPM.2025.144432
Considering the current challenges of the states, the current budgetary constraints, the rapid technological change, the need for survival, as well as improving public performance, new theoretical movements have emerged within a ‘new’ public administration. Serving citizens as consumers or customers (new public management – NPM), a high public performance management (public value management – PVM) and enhance the citizens role in society (new public service – NPS), should be an integral part of the public policies. Nowadays, the citizen’s role is important for the current goal of the new public administration. In addition, more and more, public organisations are confronted to have a higher quality public service, optimising their performance. The Portuguese Armed Forces, due to its ability to influence the environment, both external and internal, must also have high performance, through an adequate inputs, outputs, activities and outcomes management. But it is also important to see how the citizens may improve the performance. This article analyses the opinion of the citizens and militaries, regarding key elements to develop a partial least squares structural equation model (PLS-SEM) to Portuguese Armed Forces create public value.
