Emotional labor and crisis response: Working on the razor's edge Book

Mastracci, SH, Guy, ME, Newman, MA. (2014). Emotional labor and crisis response: Working on the razor's edge . 1-173. 10.4324/9781315704869

cited authors

  • Mastracci, SH; Guy, ME; Newman, MA

abstract

  • The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.

publication date

  • December 18, 2014

Digital Object Identifier (DOI)

start page

  • 1

end page

  • 173