End-user perspectives on e-commerce and health care web site quality. Article

Le Rouge, C, De Leo, G. (2008). End-user perspectives on e-commerce and health care web site quality. . 925.

cited authors

  • Le Rouge, C; De Leo, G

authors

abstract

  • We explore and compare the importance of various quality dimensions for health care and e-commerce web sites. The results show that the importance of various quality attributes for all except four of ten quality dimensions studied differ between health care and e-commerce web sites. These results can help health care managers to improve and/or to guide the design of their web sites.

publication date

  • January 1, 2008

start page

  • 925