Spillover Effects From Customer to Citizen Orientation: How Performance Management Reforms Can Foster Public Participation Article

Kroll, Alexander, Neshkova, Milena I, Pandey, Sanjay K. (2019). Spillover Effects From Customer to Citizen Orientation: How Performance Management Reforms Can Foster Public Participation . ADMINISTRATION & SOCIETY, 51(8), 1227-1253. 10.1177/0095399716687341

cited authors

  • Kroll, Alexander; Neshkova, Milena I; Pandey, Sanjay K

authors

publication date

  • September 1, 2019

published in

keywords

  • BEHAVIOR
  • BUSINESS
  • DEMOCRACY
  • INFORMATION
  • LEAD
  • Public Administration
  • Social Sciences
  • citizen participation
  • government reform
  • performance management

Digital Object Identifier (DOI)

publisher

  • SAGE PUBLICATIONS INC

start page

  • 1227

end page

  • 1253

volume

  • 51

issue

  • 8