Managing emotions while managing crises Article

Guy, Mary E, Newman, Meredith A, Ganapati, N Emel. (2013). Managing emotions while managing crises . International Journal of Emergency Services, 2(1), 6-20. 10.1108/IJES-07-2012-0033

cited authors

  • Guy, Mary E; Newman, Meredith A; Ganapati, N Emel

authors

publication date

  • January 1, 2013

published in

keywords

  • CONSEQUENCES
  • Crisis management
  • Emotional intelligence
  • Emotional labor
  • Emotive skills
  • First responders
  • GENDER
  • Human resource management
  • Information officers
  • LABOR
  • MANAGEMENT
  • PERFORMANCE
  • Public information officers
  • SATISFACTION
  • Social Sciences
  • Social Sciences - Other Topics
  • Social Sciences, Interdisciplinary
  • WORK

Digital Object Identifier (DOI)

start page

  • 6

end page

  • 20

volume

  • 2

issue

  • 1