Influence of price and brand image on restaurant customers’ restaurant selection attribute Article

Yi, S, Zhao, J, Joung, HW. (2018). Influence of price and brand image on restaurant customers’ restaurant selection attribute . 21(2), 200-217. 10.1080/15378020.2017.1368808

cited authors

  • Yi, S; Zhao, J; Joung, HW

authors

abstract

  • The study examines the influence of price and brand image on three major restaurant quality attributes (ambiance, food quality, and service quality). A total number of 363 cases from the survey were used to assess the proposed model for structural equation modeling. The results of this study indicated that brand image significantly affected customers’ restaurant attribute preference. Living status (residents vs. tourists) partially affected customers’ restaurant attribute preference. This study provides valuable information about restaurant customers’ preferences. The results also demonstrate how restaurant operators attract new customers and retain existing customers by improving their ambiance, food, and service quality.

publication date

  • March 4, 2018

Digital Object Identifier (DOI)

start page

  • 200

end page

  • 217

volume

  • 21

issue

  • 2